Privacy

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Data protection

Introduction

Welcome to our website https://www.champagne-characters.com/!

The use of our website is generally possible without providing personal data. Personal data in accordance with Art. 4 Para. 1 GDPR will only be collected if we have a legal basis for this (e.g. contract, request from you, legitimate interest) or if you have given your consent. Your personal data is processed for the purpose of providing the service you request.

We further commit to treating the information you provide us with the utmost care and responsibility at all times in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679). This also and especially applies to collaboration with third parties. For this purpose, this site uses SSL or SSL encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Our data protection declaration is regularly updated and adapted to new legal requirements or case law. We therefore recommend that you re-read this data protection declaration regularly.

The following describes how, for what purpose and on what legal basis we collect, handle, process and store certain data we collect about you.

 

Information in accordance with Art. 13 GDPR

Name and contact details of the person responsible, Art. 4 Para. 7 GDPR:

Champagne Characters GmbH

Nicola Neumann

Pappelallee 30

80995 Munich

Telephone: 089 51 99 68 99

Email: info@champagne-characters.com

 

Name and address of the data protection officer:

Due to the size of the company, there is no need for a data protection officer.

 

Data collection and use of data - non-personal

1. Log file

 

When you access our website https://www.champagne-characters.com/, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

• IP address of the requesting computer,

• Date and time of access,

• Name and URL of the retrieved file,

• Website from which access is made (referrer URL),

• Browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The data mentioned will be processed by us for the following purposes:

• Ensuring a smooth connection to the website,

• Ensuring comfortable use of our website,

• Evaluation of system security and stability as well as for

• Improving our offering.

The legal basis for data processing is Article 6 Paragraph 1 Sentence 1 Letter f GDPR. Our legitimate interest follows from the data collection purposes listed above. It is not possible for us to assign this data to a specific person.

2. Cookies

A “cookie” is a small text file that is created when you visit our website and stored on your computer. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective and secure. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

However, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. You can find out how to delete cookies in the most common browsers and change the cookie settings here:

• Google Chrome: website

• Mozilla Firefox: Website

• Apple Safari: Website

• Microsoft Internet Explorer: website

If cookies are deactivated, the functionality of this website may be restricted

 

 

 

Data collection and use - personal

In principle, you can visit our websites without providing any personal information. We only collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account.

Which data is collected can be seen from the respective input forms.

 

Processing is carried out on the basis of Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR with your consent. We use the data you provide to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be blocked for further use and deleted after the tax and commercial law retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this is permitted by law and about which we will inform you below.

You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. A revocation can be made either by sending a message to the contact option described above or using a function provided for this purpose in the customer account.

Regarding the use of your data in detail:

• Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter in accordance with your consent. You can terminate your customer account at any time and can do so either by sending a message to the contact option described above or via a link provided for this purpose in the customer account. Your customer account will then be deleted.

• Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The data entered into the contact form will therefore be processed exclusively on the basis of your consent in accordance with Article 6 (1) (a) GDPR.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).

To revoke your consent or request the deletion of your data, simply send an informal message to the contact option described above. The legality of the data processing operations carried out up to the revocation as well as mandatory legal provisions - in particular retention periods - remain unaffected.

 

• Email newsletter

To register for our newsletter, we use the so-called double opt-in procedure. This means that after you register, we will send you an email to the email address you provided, in which we will ask you to confirm that you would like to receive the newsletter. If you do not confirm your registration within 12 hours, your information will be blocked and automatically deleted after one month. If you register for our newsletter, we will use the following data, which are necessary for this purpose or provided separately by you, to regularly send you our email newsletter in accordance with your consent:

• Email address (required)

• Last name, first name (optional)

• IP address of the accessing computer

• Date and time of registration

We use your email address regardless of the contract processing. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter a GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described above or via a link provided for this purpose in the newsletter. Your email address will then be removed from the distribution list.

• Mail advertising

In addition, we reserve the right to summarize your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business title To save lists and use them for your own advertising purposes, e.g. to send interesting offers and information about our products by post. This processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described above.

• To exclude the supply of alcohol to minors in accordance with of Section 9 JuSchG

If you have provided us with your date of birth in the input field provided as part of your order, we will use this information to fulfill our obligations in accordance with Section 9 JuSchG. Providing your date of birth is voluntary and not a condition for concluding a contract. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Sharing of data

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only share your personal information with third parties if:

• You have given your express consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR,

 

• the disclosure in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,

• in the event that there is a legal obligation for the transfer in accordance with Article 6 Paragraph 1 Sentence 1 Letter c GDPR, as well as

• this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR.

Data transfer for contract fulfillment

We only transmit personal data to third parties if this is necessary as part of the contract processing, for example to the company entrusted with the delivery of the goods or the credit institution entrusted with the payment processing. The basis for data processing is Article 6 Paragraph 1 Letter b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. The data will not be transmitted further or will only be transmitted if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

Identity and creditworthiness check when selecting payment methods

PayPal

If you choose one of the payment options from our partner PayPal, we ask you to note the following: You must always be registered with PayPal or register first, identify yourself with your access data and confirm the payment instructions to us (except for guest access). When paying using a payment method offered by PayPal, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, available at: https://www.paypal.com/de/webapps/mpp/ua/useragreement-full

or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, which can be viewed at:

https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.

You'll get more information during the ordering process

Data transfer to shipping service providers

If you have given us your consent, we will pass on your email address to the shipping service provider so that they can keep you up to date on the shipment progress. With this information you will help us to avoid incorrect deliveries and unnecessary delivery attempts.

Use of Google (Universal) Analytics

We use Google Analytics for the purpose of needs-based design and continuous optimization of our pages. This is a web analysis service from Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie about your use of this website such as

 

• Browser type/version,

• operating system used,

• Referrer URL (the previously visited page),

• Host name of the accessing computer (IP address),

• time of server request,

are transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet use for the purposes of market research and to design these websites to meet your needs. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of you. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they can be assigned (so-called IP masking).

You can prevent the installation of cookies by setting the browser software accordingly; In this case, not all functions of this website may be able to be used to their full extent. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from recording data on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

Use social plugins

So-called social plugins (“plugins”) from social networks are used on our website. These services are provided by companies such as Facebook Inc., Google Inc. and Instagram LLC. offered (“Provider”).

If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's respective servers. The content of the plugin is transmitted directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page on our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your respective profile. If you interact with the plugins, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be published on your respective social network accounts and displayed there to your contacts.

If you do not want the following social networks to directly assign the data collected via our website to your profile in the respective service, you must log out of the relevant service before visiting our website. You can also completely prevent the plugins from loading using add-ons for your browser, e.g. B. with the script blocker “NoScript” (https://noscript.net/).

The social network plugins we use in detail:

 

• Facebook

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated into our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign your visit to our pages to your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook.

Further information can be found in Facebook's privacy policy at: https://www.facebook.com/policy.php

If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook user account.

• Instagram

Functions of the Instagram service are integrated into our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA (“Instagram”). If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign your visit to our pages to your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

Further information can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388/

• Twitter

Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re -Tweet", the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use receive from Twitter. Further information can be found in Twitter's privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.

If you do not want Twitter to directly assign the data collected via our website to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading using add-ons for your browser, e.g. B. with the script blocker “NoScript” (http://noscript.net/).

• Google Maps

On this website we use Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function.

 

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in point 1 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data as usage profiles and uses them for advertising purposes or to tailor its website to your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this you must contact Google.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's data protection declarations. There you will also find further information about your rights in this regard and setting options to protect your privacy: https://policies.google.com/privacy?hl=de&gl=de.

• YouTube videos

We have integrated YouTube videos into our online offering, which are stored on http://www.youtube.com and can be played directly from our website. YouTube is a service from Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA. If you access our website that contains such a plugin, clicking on the icon will establish a direct connection to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the website. By integrating the plugins, Google receives the information that you have accessed the corresponding page on our website. If you are logged in to YouTube, Google can assign the visit to your YouTube account. If you interact with the plugins, for example leaving a comment, the corresponding information is transmitted directly from your browser to Google and stored there. The purpose and scope of data collection and the further processing and use of the data by YouTube as well as your related rights and options for protecting your privacy can be found in Google's data protection information. If you do not want Google to collect data about you via our website when you use the plugin, you must log out of Google before visiting our website.

Further information from the third party: YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, https://policies.google.com/technologies/product-privacy?hl=de and https://policies.google.com /privacy?hl=de&gl=de.

Right to information, correction and restriction of processing and contact option

According to the EU General Data Protection Regulation, you have the following rights in accordance with Art. 13 Para. 2 b) GDPR:

1. Right to information

You can request information free of charge about the scope, origin and recipients of the stored data as well as the purpose and duration of storage. (Article 15 GDPR)

2. Right to rectification

You can request that incorrect or incomplete data be corrected or supplemented at any time. (Article 16 GDPR)

 

3. Right to restriction of processing and deletion

If the legal requirements are met, you can request deletion or restriction of processing. (Art. 17, 18 GDPR)

4. Right to data portability

If you enter into data processing If you have consented or a contract for data processing exists and the data processing is carried out using automated procedures, you may have a right to data portability. (Article 20 GDPR)

5. Right to object

You can revoke your consent to the processing of your personal data at any time with future effect (Art. 21 GDPR).

If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

If you have any questions, comments or requests regarding the processing of your personal data by us, please use the contact options mentioned above or our contact form.

Duration of storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the deadline has expired, unless you have agreed to further processing and use.